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Front Desk / Office Associate
Information Technology
Sacramento, CA

Title: Front Desk / Office Associate
Location: Sacramento, CA
Job Status: Non-Exempt Full-Time

Essential Job Responsibilities and Tasks:
  • Regular on-site attendance, Monday through Friday, 8:00am – 5:00pm
  • Reception – act as first point of in-person contact for visitors, and answer/route incoming calls
  • Maintain reception area, conference room, and break room (posted schedules, appearance, organization, etc.)
  • Act as point of contact for general office needs
  • Monitor, maintain, and coordinate service for office supplies, refreshments, and office equipment
  • Coordinate onsite meetings and conference calls for staff
  • Assist with offsite meetings, and catering as needed
  • Monitor office and parking; resolve issues with vendor contacts
  • Process and manage incoming and outgoing mail and Fed Ex packages
  • Assist HR with orientation and onboarding of new hires
  • Assist with travel arrangements as needed
  • Set up and maintain travel profiles for staff
  • Participate in internal administrative initiatives
Human Resources Duties:
  • Assist Office Lead to ensures work is done in accordance with HR and Firm policies and procedures
  • Communicates effectively with both internal and external customers.
  • Serve as liaison with Building Management
  • Assist Office Lead to ensure new hires complete required paperwork and provide valid employment documentation
  • Coordinate with HireRight (or other similar vendor) to ensure all background and verifications are completed
  • Serve as liaison between the firm, insurance providers, external entities and other vendors
  • Administer health plans, including enrollments, changes and terminations
  • Assist with establishing and manage benefits for the employees and contractors
  • Assist with maintaining employment records (personnel, medical/confidential, I-9, WOTC, etc.)
  • Completes data entry in required employment, payroll and scheduling systems (ADP Enterprise, Salesforce, FieldGlass, etc.)
  • Assist with compliance of Federal, State, & County requirements (initial and annual compliance)
  • Other ad-hoc duties related to Human Resources
  • Coordinate with assigned HR Supervision on addressing and responding to resource issues

Bookkeeping / Payroll Duties:
  • Assist with records and processing expenses; Accounts Payable ensuring correct coding, allocations, etc.
  • Assist with recording and processing of invoices
  • Entry level understanding to navigate and generate reports using QuickBooks, ADP, Salesforce
  • Ensure that the administrative functions operate effectively and efficiently
  • Coordinate with assigned Accounting QA Supervision
  • Other functions as directed by Management

Required Knowledge, Skills, and Experience
  • 1+ year of front desk and/or professional office administrative experience
  • Experience working for a small-medium sized business
  • Excellent customer service skills, with the ability to address issues with team members, executives, clients, vendors, and applicants
  • Able to respond quickly to requests while managing conflicting priorities
  • Attention to detail and good follow-through to task completion
  • Proficient in MS Excel, Word, PowerPoint and Outlook
  • Ability to meet tight deadlines and schedules
  • Excellent verbal and written communication skills
  • Excellent time management
  • Ability to quickly transition between tasks
  • Exceptional attention to detail
  • Excellent written and verbal communication skills
  • Willingness to learn, show initiative, and be a positive team player
Desired Knowledge, Skills, and Experience
  • BA/BS degree preferred
  • Experience in a Consulting or Professional Services environment

Strategic IT Staffing, LLC is an equal opportunity firm. We recruit, employ, train, compensate, and promote without regard to race, color, creed, religion, marital status and/or registered domestic partner status, sex, national origin, age, pregnancy, childbirth, physical or mental disability, status as a disabled or Vietnam veteran, sexual orientation, gender identity, gender expression, genetic information, political affiliation, ancestry, limited English proficiency, or any other basis protected by federal, state or local laws.

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